March 20, 2020
Dear partner,
Health and safety are top priority for us. We are actively monitoring the COVID-19/Coronavirus pandemic and taking steps to help keep our communities safe. We also recognize our important role in continuing the supply of seeds to our customers and partners around the world. Below is a brief update on what we are doing while keeping safety as a top priority at all times:
Align with public and governmental health authorities
We follow the guidance of governments and we are reinforcing these recommendations with our teams. We have placed restrictions on travel, are postponing events, limiting the size of meetings, providing remote-work solutions, applying social distancing and continuing the reinforcement of safe behavior in our environment.
Our commitment
As a global company with hundreds of employees and thousands of customers, we all share the challenges and efforts to effectively cope with the changing conditions affecting our working environment.
Health is a supreme value, and our primary goal is to ensure safety while making every effort to provide our seeds and services without interruption. We remain accessible and are continuing to receive orders and dispatch shipments to all destinations, without compromising health & safety of our employees and customers. Although we are doing everything in our power to process and ship your vegetable seeds on time, we may encounter delays due to different external factors under the unique circumstances we are all facing. Therefore, we are advising that our partners & customers place their orders well in advance. We thank you for your trust as we manage through these unsettling times.
Our thoughts go out to those who have been directly impacted by the virus and we deeply appreciate the healthcare workers and all of those working tirelessly to treat them.
With best regards,
Nicolas Tinel
CEO